ShopQuest ("Website") is governed by the following Privacy Policy. We respect your privacy and are committed to protecting it. The purpose of this Privacy Policy is to inform you what personally identifiable information we may collect and how it may be used.
This Privacy Policy does not apply to information that we collect offline unless we have stated otherwise. It also does not apply to information collected by any third parties.
Please carefully review this Privacy Policy so you understand how we may use your personal information. If you do not agree with this Privacy Policy, your choice is to not use the Website. By accessing the Website, you are agreeing to the terms outlined in this Privacy Policy.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to change or amend this Privacy Policy. If you continue to use the Website after such changes are made, it will be considered your acceptance of the changes. The date at the end of the policy indicates when the last update was made.
WEBSITE IS NOT INTENDED FOR USE BY CHILDREN UNDER 18
The Website is intended for users over the age of 18. If you are under the age of 18, you should cease using the Website. No one under the age of 18 should provide any information through the Website.
We do not knowingly collect information from any individual under the age of 18. If we learn that we have collected or received information from an individual under the age of 18, without the verified consent of a parent, we will immediately delete the information. If you believe we have unknowingly collected information from an individual under the age of 18, please contact us at info@ishopagp.com.
WHAT INFORMATION DO WE COLLECT AND HOW IS IT USED?
Information You Voluntarily Submit to the Website: We may collect personal information from you such as your name or email address. For example, you may voluntarily submit information to the Website by leaving a comment, subscribing to a newsletter, or submitting a contact form. In addition, we may ask you to create a user profile, which would allow you to create a username and password. We will store the username, but your password will not be visible in our records.
Information We Collect from Others: We may receive information about you from other sources. For example, if you use a third-party software through the site, they may transfer information to us for fulfillment.
Automatically-Collected Information: We automatically collect certain information about you and the device with which you access the Website. For example, when you use the Website, we will log your IP address, operating system type, browser type, referring website, pages you viewed, and the dates/times when you accessed the Website. We may also collect information about actions you take when using the Website, such as links clicked.
Cookies: We may log information using cookies, which are small data files stored on your browser by the Website. We may use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your browser until deleted, to provide you with a more personalized experience on the Website.
HOW YOUR INFORMATION MAY BE USED
We may use the information collected in the following ways:
- To operate and maintain the Website;
- To create your account, identify you as a user of the Website, and customize the Website for your account;
- To send you promotional information, such as newsletters. Each email promotion will provide information on how to opt-out of future mailings;
- To send you administrative communications, such as administrative emails, confirmation emails, technical notices, updates on policies, or security alerts;
- To respond to your comments or inquiries;
- To provide you with user support;
- To track and measure advertising on the Website;
- To process payment for purchases you make through the Website; or,
- To protect, investigate, and deter unauthorized or illegal activity.
HOW LONG WE KEEP YOUR PERSONAL INFORMATION
If you have an account with us or have registered to use our services, we keep your personal information for as long as you have that account. We keep your information to respond to inquiries, demonstrate completion of our services, and comply with the law.
We do not retain your personal information for longer than necessary for the reasons we have indicated in this Privacy Policy. When it is no longer needed, we will either delete or anonymize your personal data.
DISCLOSURE OF YOUR INFORMATION
We may disclose aggregated or non-identifying information about our users to third parties without restriction.
From time to time, we may share your information with third parties, such as:
- Our subsidiaries and affiliates.
- Certain contractors, service providers, and other third parties who we use to support the Website, are further detailed below. This also includes our technological support team, which has access to your data through our Website.
- Any successor or buyer of the Website in the event of a merger, acquisition, sale, liquidation, bankruptcy, or other corporate event which may result in the transfer of the Website.
We may also share your information to fulfill the purpose for which you provided your personal information. For example, if you subscribe to our newsletter, we will share your information with the software provider we use for our mailing list.
Other personal information may also be shared with your consent.
The Website may use third-party service providers to service various aspects of the Website. Each third-party service provider's use of your personal information is dictated by their respective privacy policies. This may include purchase processors or newsletter delivery services.
Except when required by law, we will not sell, distribute, or reveal your email addresses or other personal information without your consent; however, we reserve the right to disclose your personal information:
- To comply with a court order or any other legal process.
- To enforce our terms of use and other agreements for billing or collection purposes.
- If we believe it is necessary to protect the rights or safety of our company or third parties.
SMS MESSAGES
From time to time, you will be given the opportunity to submit your phone number to us for the purpose of receiving text messages. The following applies to your privacy when enrolling in this service.
- We will collect contact information from you for the purpose of receiving SMS messages, such as your phone number.
- We will use this information to send you messages as requested. At present, we use this information to send you text reminders or marketing messages..
- We do not share your mobile number, other than with our service provider, which allows us to send these SMS messages to you.
- When you enroll in receiving SMS Messages from us, all message and data rates may apply. This will be dependent upon your phone carrier.
- You may opt-out of receiving SMS Messages at any time by replying with STOP, END, CANCEL, or UNSUBSCRIBE.
- The frequency of messages may vary.
ANONYMOUS DATA
From time to time, we may use anonymous data, which does not identify you alone, or when combined with data from other parties. This type of anonymous data may be provided to other parties for marketing, advertising, or other uses. Examples of this anonymous data may include analytics or information collected from cookies.
COOKIES
The Website uses cookies to store visitors' preferences, record user-specific information on what pages users access or visit, ensure that visitors are not repeatedly sent the same banner ads, customize Website content based on visitors' browser type or other information that the visitor sends. Cookies may also be used by third-party services, such as Google Analytics, as described herein.
Users may, at any time, prevent the setting of cookies, by the Website, by using a corresponding setting of your internet browser and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. However, if users deactivate the setting of cookies in your Internet browser, not all functions of our Website may be entirely usable.
YOUR CHOICES REGARDING HOW WE USE AND DISCLOSE YOUR INFORMATION
We aim to provide you with choices regarding the information you provide to us. You can control certain disclosure of information in the following ways.
Do Not Voluntarily Disclose Your Information
If you do not want to voluntarily disclose your personal information, you may elect not to disclose your information to us.
Tracking Technologies
You may adjust your browser settings to refuse all or some cookies or to alert you when cookies are being sent.
Newsletters
On the Website, you may subscribe to our newsletter, which may be used for advertising purposes. All newsletters sent may contain tracking pixels. The pixel is embedded in emails and allows an analysis of the success of online marketing campaigns. Because of these tracking pixels, we may see if and when you open an email and which links within the email you click. Also, this allows the Website to adapt the content of future newsletters to the interests of the user. This behavior will not be passed on to third parties.
You may opt-out of future newsletters at any time by clicking on the "unsubscribe" button.
Residency-Based Choices
Residents of or those domiciled in certain locations may have additional rights and choices related to their personal information. Please see the section below.
RIGHTS RELATED TO YOUR PERSONAL INFORMATION
Certain consumer privacy and data protection laws may provide residents of or those domiciled in certain jurisdictions with additional rights regarding our use of their personal information. The following sections will apply, as stated, to the residents of the particular jurisdiction.
European Union and the United Kingdom
If you are domiciled within the European Union or the United Kingdom, you are entitled to certain information and have certain rights under the General Data Protection Regulation ("GDPR") or UK GDPR. Throughout this policy, we have disclosed what information we collect and how it is used. Under these laws, we are a data controller and must provide you with certain information regarding the data we collect, our legal bases for doing so, and your rights related to your data.
Our legal bases for collecting your personal data:
- Consent – We may process information if you have provided us with your consent. This includes all voluntarily captured personal information or any information for which you have given us consent.
- Performance of a contract – We may process your information to perform a contract.
- Legitimate Interest – We have a legitimate interest in capturing information related to marketing activities and fraud prevention. Additionally, we capture information regarding your interactions with the Website to ensure that our Website is operating properly and to allow us to make improvements. We may also keep information regarding your interactions with the Website as a form of recordkeeping. We do not process your personal information on this basis if it is outweighed by the impact such processing may have on you.
- Legal Requirement – We may process your personal information if it is necessary for a legal obligation, such as security.
- Vital Interest – We do not process your personal information on this basis.
- Public Interest – We do not process your personal information on this basis.
Where We Hold Your Data: Generally, your personal information may be held in our offices (including our affiliates or parent companies), third-party companies, data processors or service providers.
You also have the following rights:
- Right to Be Informed – You may be informed as to how we use your personal information. This notice includes much information about this, but you may also inquire with us.
- Right to Access – You may access the personal information we have about you by submitting a request.
- Right to Opt-out – You may opt-out of future email communications by following the unsubscribe links in our emails. You may also contact us at the email below to be removed from our mailing list.
- Right to Amend/Rectify – You may contact us to amend or update your personal information.
- Right to Erase or Be Forgotten – In certain situations, you may request that we erase or forget your personal data.
- Right to Restrict Processing – Similar to the right to erase, you may request that we restrict processing of your personal data.
- Right to Data Portability – You have the right to port your personal data, when applicable.
- Right to Object – In some situations, you may have the right to object to how your personal data is being processed by filing a complaint.
- Rights related to Automatic Decision Making and Profiling – You may have the right to not be subject to automatic decision making and profiling.
You may exercise any of these rights by emailing info@ishopagp.com.
Please note that we may need to retain certain information for recordkeeping purposes or to complete transactions, or when required by law. Unless you exercise such rights, we reserve the right to retain your data.
PROFILE INFORMATION
If you have created a profile to join the Website, certain information regarding your profile may be viewed by other members, such as your profile name and certain profile details.
SENSITIVE PERSONAL INFORMATION
At no time should you submit sensitive personal information to the Website. This includes your social security number, information regarding race or ethnic origin, political opinions, religious beliefs, health information, criminal background, or trade union memberships. If you elect to submit such information to us, it will be subject to this Privacy Policy.
CHILDREN'S INFORMATION
The Website does not knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian believes that the Website has personally identifiable information of a child under the age of 16 in its database, please contact us immediately at info@ishopagp.com and we will use our best efforts to promptly remove such information from our records.
CONTACT INFORMATION
At any time, please contact us at info@ishopagp.com for questions related to this Privacy Policy.